{"id":2275,"date":"2025-04-20T16:22:38","date_gmt":"2025-04-20T10:52:38","guid":{"rendered":"https:\/\/royaltyfreesoft.com\/online\/majestic-support-controlpanel\/"},"modified":"2025-04-21T16:45:06","modified_gmt":"2025-04-21T11:15:06","slug":"support-controlpanel","status":"publish","type":"page","link":"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/","title":{"rendered":"Support Ticket"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2275\" class=\"elementor elementor-2275\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77c4eb76 e-flex e-con-boxed e-con e-parent\" data-id=\"77c4eb76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86d373b elementor-widget elementor-widget-shortcode\" data-id=\"86d373b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">  \n\n<div class=\"ms-main-up-wrapper\">\n    \n\t\t<div id=\"ms-header-main-wrapper\"><div id=\"ms-header\" class=\"\"><div id=\"ms-tabs-wrp\" class=\"\"><div class=\"ms-header-tab mjtc-support-homeclass\"><a class=\"mjtc-cp-menu-link\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/control-panel\">Dashboard<\/a><\/div><div class=\"ms-header-tab mjtc-support-openticketclass\"><a id=\"multiformpopup\" class=\"mjtc-cp-menu-link\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/add-ticket\">Submit Ticket<\/a><\/div><div class=\"ms-header-tab mjtc-support-myticket\"><a class=\"mjtc-cp-menu-link\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/my-tickets\">My Tickets<\/a><\/div><div class=\"ms-header-tab mjtc-support-loginlogoutclass\"><a class=\"mjtc-cp-menu-link\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/login\">Login<\/a><\/div><\/div><\/div>\n        <div class=\"mjtc-transparent-header\"><\/div>\n    <\/div><div id=\"multiformpopupblack\" style=\"display:none;\"><\/div>\n<div id=\"multiformpopup\" class=\"\" style=\"display:none;\">\n    <!-- Select User Popup -->\n    <div class=\"ms-multiformpopup-header\">\n        <div class=\"multiformpopup-header-text\">\n            Select Form        <\/div>\n        <div class=\"multiformpopup-header-close-img\">\n            <img decoding=\"async\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/close-icon-white.png\">\n        <\/div>\n    <\/div>\n    <div id=\"records\">\n        <div id=\"records-inner\">\n            <div class=\"mjtc-staff-searc-desc\">\n                No Record Found            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n    <!-- add loading for multiform -->\n<div id=\"mstran_loading\">\n    <img decoding=\"async\" alt=\"image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/spinning-wheel.gif\" \/>\n<\/div>\n    <div class=\"mjtc-cp-wrapper\">\n        <img decoding=\"async\" class=\"mjtc-transparent-header-img\" alt=\"image\"\n            src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/tp-image.png\" \/>\n        <div class=\"mjtc-cp-main-wrp\">\n            <div class=\"mjtc-cp-left\">\n                <!-- cp links for user -->\n                                    <div id=\"mjtc-dash-menu-link-wrp\">\n                        <!-- Dashboard Links -->\n                        <div class=\"mjtc-menu-links-wrp\">\n                            \n        <a class=\"mjtc-col-xs-12 mjtc-col-sm-6 mjtc-col-md-4 mjtc-support-dash-menu\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/my-tickets\">\n            <span class=\"mjtc-support-dash-menu-icon\">\n                <img decoding=\"async\" class=\"mjtc-support-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/left-icons\/menu\/tickets.png\" \/>\n            <\/span>\n            <span class=\"mjtc-support-dash-menu-text\">My Tickets<\/span>\n        <\/a>\n        <a class=\"mjtc-col-xs-12 mjtc-col-sm-6 mjtc-col-md-4 mjtc-support-dash-menu\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/ticket-status\">\n            <span class=\"mjtc-support-dash-menu-icon\">\n                <img decoding=\"async\" class=\"mjtc-support-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/left-icons\/menu\/ticket-status.png\" \/>\n            <\/span>\n            <span class=\"mjtc-support-dash-menu-text\">Ticket Status<\/span>\n        <\/a>\n        <a class=\"mjtc-col-xs-12 mjtc-col-sm-6 mjtc-col-md-4 mjtc-support-dash-menu\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/announcements\">\n            <span class=\"mjtc-support-dash-menu-icon\">\n                <img decoding=\"async\" class=\"mjtc-support-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/left-icons\/menu\/announcements.png\" \/>\n            <\/span>\n            <span class=\"mjtc-support-dash-menu-text\">Announcements<\/span>\n        <\/a>\n        <a class=\"mjtc-col-xs-12 mjtc-col-sm-6 mjtc-col-md-4 mjtc-support-dash-menu\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/downloads\">\n            <span class=\"mjtc-support-dash-menu-icon\">\n                <img decoding=\"async\" class=\"mjtc-support-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/left-icons\/menu\/download.png\" \/>\n            <\/span>\n            <span class=\"mjtc-support-dash-menu-text\">Downloads<\/span>\n        <\/a>\n        <a class=\"mjtc-col-xs-12 mjtc-col-sm-6 mjtc-col-md-4 mjtc-support-dash-menu\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/faqs\">\n            <span class=\"mjtc-support-dash-menu-icon\">\n                <img decoding=\"async\" class=\"mjtc-support-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/left-icons\/menu\/faq.png\" \/>\n            <\/span>\n            <span class=\"mjtc-support-dash-menu-text\">FAQs<\/span>\n        <\/a>\n        <a class=\"mjtc-col-xs-12 mjtc-col-sm-6 mjtc-col-md-4 mjtc-support-dash-menu\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/knowledgebase\">\n            <span class=\"mjtc-support-dash-menu-icon\">\n                <img decoding=\"async\" class=\"mjtc-support-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/left-icons\/menu\/kb.png\" \/>\n            <\/span>\n            <span class=\"mjtc-support-dash-menu-text\">Knowledge Base<\/span>\n        <\/a>\n        <a class=\"mjtc-col-xs-12 mjtc-col-sm-6 mjtc-col-md-4 mjtc-support-dash-menu\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/gdpr-data-compliance-actions\">\n            <span class=\"mjtc-support-dash-menu-icon\">\n                <img decoding=\"async\" class=\"mjtc-support-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/left-icons\/menu\/user-data.png\" \/>\n            <\/span>\n            <span class=\"mjtc-support-dash-menu-text\">User Data<\/span>\n        <\/a>\n        <a class=\"mjtc-col-xs-12 mjtc-col-sm-6 mjtc-col-md-4 mjtc-support-dash-menu\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/login\">\n            <span class=\"mjtc-support-dash-menu-icon\">\n                <img decoding=\"async\" class=\"mjtc-support-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/left-icons\/menu\/login.png\" \/>\n            <\/span>\n            <span class=\"mjtc-support-dash-menu-text\">Log In<\/span>\n        <\/a>                        <\/div>\n                    <\/div>\n                                    <!-- cp links for agent -->\n                            <\/div>\n            <div class=\"mjtc-cp-right\">\n                                <div class=\"mjtc-support-wrapper\">\n                    <div class=\"ms-admin-collapse-logo-overall-wrapper\">\n                        <div id=\"msadmin-logo\">\n                        <img decoding=\"async\" id=\"msadmin-menu-toggle\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/menu-icon_new-a.png\">\n                        <span class=\"majestic-support-overall-wrapper\">Dashboard Menu<\/span>\n\n                        <\/div>\n                    <\/div>        \n                    <div class=\"mjtc-support-top-sec\">\n                        <div class=\"mjtc-support-top-sec-left\">\n                            <div class=\"mjtc-support-main-heading\">Dashboard                            <\/div>\n                        <\/div>\n                        <div class=\"mjtc-support-top-sec-right\">\n                                                        <a id=multiformpopup                                href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/add-ticket\"\n                                class=\"mjtc-support-button\">Submit Ticket                            <\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"mjtc-support-ticket-cont\" style=\"display: flex\">\n                                        <a id=multiformpopup class=\"mjtc-support-link\"\n                        href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/add-ticket\">\n                        <div class=\"box-1\">\n                            <div class=\"top-sec\">\n                                <div class=\"top-sec-left\">\n                                        <img decoding=\"async\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/submit-ticket.png\" \/>\n                                <\/div>\n                                <div class=\"top-sec-right\">\n                                    <img decoding=\"async\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/Ticket-tp.png\" \/>\n                                <\/div>\n                            <\/div>\n                            <div class=\"mid-sec-left\">\n                                <div class=\"top-sec-left-txt\">Submit Ticket                                <\/div>\n                            <\/div>\n                            <div class=\"bottom-sec\">\n                                <img decoding=\"async\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/ticket-line.png\" \/>\n                            <\/div>\n                        <\/div>\n                    <\/a>\n                    <a class=\"mjtc-support-link\"\n                        href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/my-tickets\">\n                        <div class=\"box-2\">\n                            <div class=\"top-sec\">\n                                <div class=\"top-sec-left\">\n                                        <img decoding=\"async\"\n                                            src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/my-ticket0icon.png\" \/>\n                                <\/div>\n                                <div class=\"top-sec-right\">\n                                    <img decoding=\"async\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/my-ticket-tp.png\" \/>\n                                <\/div>\n                            <\/div>\n                            <div class=\"mid-sec-left\">\n                                <div class=\"top-sec-left-txt\">My Tickets                                <\/div>\n                            <\/div>\n                            <div class=\"bottom-sec\">\n                                <img decoding=\"async\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/my-ticket-line.png\" \/>\n                            <\/div>\n                        <\/div>\n                    <\/a>\n                    <a class=\"mjtc-support-link\"\n                        href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/ticket-status\">\n                        <div class=\"box-3 box-6\">\n                            <div class=\"top-sec\">\n                                <div class=\"top-sec-left\">\n                                        <img decoding=\"async\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/ticket-status.png\" \/>\n                                <\/div>\n                                <div class=\"top-sec-right\">\n                                    <img decoding=\"async\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/status-tp.png\" \/>\n                                <\/div>\n                            <\/div>\n                            <div class=\"mid-sec-left\">\n                                <div class=\"top-sec-left-txt\">Ticket Status                                <\/div>\n                            <\/div>\n                            <div class=\"bottom-sec\">\n                                <img decoding=\"async\" class=\"graph-no-padding\"\n                                    src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/status-line.png\" \/>\n                            <\/div>\n                        <\/div>\n                    <\/a>\n                                            <div class=\"mjtc-support-latest-ticket-wrapper\">\n                            <div class=\"mjtc-support-haeder-tickets\">\n                                <div class=\"mjtc-support-header-txt\">\n                                    <div class=\"mjtc-ticket-data-image\">\n                                        <img decoding=\"async\" alt=\"image\" class=\"mjtc-ticket-data-img\"\n                                            src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/tickets.png\" \/>\n                                    <\/div>\n                                    My Tickets                                <\/div>\n                            <\/div>\n                            <div class=\"mjtc-support-mytickklket\">\n                                \n                <div class=\"mjtc-support-error-message-wrapper\">\n\t\t\t\t\t<div class=\"mjtc-support-message-image-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" class=\"mjtc-support-message-image\" alt=\"message image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/error\/not-login-icon.png\" \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mjtc-support-messages-data-wrapper\">\n\t\t\t\t\t\t<span class=\"mjtc-support-messages-main-text\">\n\t\t\t\t\t    \tYou are not logged In\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"mjtc-support-messages-block_text\">\n\t\t\t\t\t    \tTo access the page, please login\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"mjtc-support-user-login-btn-wrp\"><a class=\"mjtc-support-login-btn\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/login\/?mjtc_redirecturl=aHR0cHM6Ly9yb3lhbHR5ZnJlZXNvZnQuY29tL29ubGluZS9zdXBwb3J0LWNvbnRyb2xwYW5lbC9teS10aWNrZXRz\" title=\"Login\">Login<\/a><\/span>\n                    <\/div>\n\n\t\t\t\t<\/div>\n                                    <\/div>\n                        <\/div>\n                                                                <!-- count boxes -->\n                                        <!-- latest agent tickets -->\n                <div class=\"mjtc-support-ticket-cont mjtc-support-ticket-stats\">\n                                    <\/div>\n                    <!-- latest user tickets -->\n                            <!-- latest downloads -->\n                        <!-- latest announcements -->\n                        <!-- latest articles -->\n                        <!-- latest faqs -->\n                                <div class=\"mjtc-support-data-list-wrp latst-faqs\">\n                        <div class=\"mjtc-support-haeder\">\n                            <div class=\"mjtc-ticket-data-image\">\n                                <img decoding=\"async\" alt=\"image\" class=\"mjtc-ticket-data-img\"\n                                    src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/download.png\" \/>\n                            <\/div>\n                            <div class=\"mjtc-support-header-txt\">\n                                FAQs                            <\/div>\n                        <\/div>\n                        <div class=\"mjtc-support-data-list\">\n                                                        <div class=\"mjtc-support-data\">\n                                <a class=\"mjtc-support-data-tit\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/faq\/10\">\n                                    Can I get a refund?                                <\/a>\n                            <\/div>\n                                                        <div class=\"mjtc-support-data\">\n                                <a class=\"mjtc-support-data-tit\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/faq\/9\">\n                                    Will I get future updates or products?                                <\/a>\n                            <\/div>\n                                                        <div class=\"mjtc-support-data\">\n                                <a class=\"mjtc-support-data-tit\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/faq\/8\">\n                                    Will I get instant access after payment?                                <\/a>\n                            <\/div>\n                                                        <div class=\"mjtc-support-data\">\n                                <a class=\"mjtc-support-data-tit\" href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/faq\/7\">\n                                    I haven\u2019t received any email after payment. What should I do?                                <\/a>\n                            <\/div>\n                                                        <div class=\"mjtc-support-data-last\">\n                                <a class=\"mjtc-support-header-link\"\n                                    href=\"https:\/\/royaltyfreesoft.com\/online\/support-controlpanel\/faqs\">\n                                    View All FAQs                                <\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <\/div>\n                <!-- latest agent tickets -->\n            <\/div>\n        <\/div>\n\n\n        <div id=\"mjtc-support-main-black-background\" style=\"display:none;\"><\/div>\n          <div id=\"mjtc-support-main-popup\" style=\"display:none;\">\n            <span id=\"mjtc-support-popup-title\"><\/span>\n            <span id=\"mjtc-support-popup-close-button\"><img decoding=\"async\" alt=\"image\" src=\"https:\/\/royaltyfreesoft.com\/online\/wp-content\/plugins\/majestic-support\/includes\/images\/close-icon-white.png\" \/><\/span>\n            <div id=\"mjtc-support-main-content\"><\/div>\n            <div id=\"mjtc-support-main-downloadallbtn\"><\/div>\n        <\/div>\n\n        \n    <\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-2275","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/royaltyfreesoft.com\/online\/wp-json\/wp\/v2\/pages\/2275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/royaltyfreesoft.com\/online\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/royaltyfreesoft.com\/online\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/royaltyfreesoft.com\/online\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/royaltyfreesoft.com\/online\/wp-json\/wp\/v2\/comments?post=2275"}],"version-history":[{"count":4,"href":"https:\/\/royaltyfreesoft.com\/online\/wp-json\/wp\/v2\/pages\/2275\/revisions"}],"predecessor-version":[{"id":2281,"href":"https:\/\/royaltyfreesoft.com\/online\/wp-json\/wp\/v2\/pages\/2275\/revisions\/2281"}],"wp:attachment":[{"href":"https:\/\/royaltyfreesoft.com\/online\/wp-json\/wp\/v2\/media?parent=2275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/royaltyfreesoft.com\/online\/wp-json\/wp\/v2\/categories?post=2275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/royaltyfreesoft.com\/online\/wp-json\/wp\/v2\/tags?post=2275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}